Hotel Requests for specific features such as bedding type or non-smoking rooms are
simply that, and while most hotels will strive to honour your requests, Stepinn
Hotels does not guarantee of such request to be honoured.
Hotels change pet acceptance policies often and without notice. It is very important
that you confirm directly with the property that they do, indeed, accept pets. Stepinn
Hotels accepts NO RESPONSIBILITY for an individual property's pet policy.
In case you decide to shorten your booking post the check-in date, you will be charged
for the next 24 hours after the official cancellation. Amount for the remaining
nights will be refunded.
You need to pay at least 25% of the booking amount as advance to make a booking.
On the date of check-in
In case you do not show up at the hotel, no refund is applicable on the booking.
Mid Stay Cancellation (bulk booking)
In case you decide to shorten your booking rooms post the check-in date, no refund
is applicable on the booking.
To cancel the booking - call us on +91-9971823335. The applicable refund amount
will be credited to your account within 4 working days. However, it may take an
additional 3-14 working days to reflect in your account, depending on the processing
time taken by your bank.